{"id":29396,"date":"2015-07-03T00:00:00","date_gmt":"2015-07-03T03:00:00","guid":{"rendered":"https:\/\/isend.co\/case\/s-c-internacional\/"},"modified":"2025-11-08T20:57:12","modified_gmt":"2025-11-08T23:57:12","slug":"s-c-internacional","status":"publish","type":"case","link":"https:\/\/isend.co\/en\/case\/s-c-internacional\/","title":{"rendered":"S.C. Internacional"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"29396\" class=\"elementor elementor-29396 elementor-24510\" data-elementor-post-type=\"case\">\n\t\t\t\t<div data-dce-background-image-url=\"https:\/\/isend.co\/wp-content\/uploads\/2015\/07\/internacional-imagem-principal-1.jpg\" class=\"elementor-element elementor-element-c3bc0b6 e-flex e-con-boxed e-con e-parent\" data-id=\"c3bc0b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-091bc2d e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"091bc2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13d0eb elementor-nav-menu__align-end elementor-nav-menu--dropdown-mobile menu-banner elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"c13d0eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu Direito\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-framed e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-c13d0eb\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24550\"><a href=\"https:\/\/isend.co\/case\/fiesp\/\" class=\"elementor-item\">FIESP<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24551\"><a href=\"https:\/\/isend.co\/case\/fiemg\/\" class=\"elementor-item\">FIEMG<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24552\"><a href=\"https:\/\/isend.co\/case\/casa-museu-eva-klabin\/\" class=\"elementor-item\">Eva Klabin House Museum<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24553\"><a href=\"https:\/\/isend.co\/case\/disal\/\" class=\"elementor-item\">Disal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24554\"><a href=\"https:\/\/isend.co\/case\/rodobens\/\" class=\"elementor-item\">Rodobens<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24555\"><a href=\"https:\/\/isend.co\/case\/america-futebol-clube-mg\/\" class=\"elementor-item\">Am\u00e9rica Futebol Clube \/ MG<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24556\"><a href=\"https:\/\/isend.co\/cases\" class=\"elementor-item\">+ Cases<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-c13d0eb\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24550\"><a href=\"https:\/\/isend.co\/case\/fiesp\/\" class=\"elementor-item\" tabindex=\"-1\">FIESP<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24551\"><a href=\"https:\/\/isend.co\/case\/fiemg\/\" class=\"elementor-item\" tabindex=\"-1\">FIEMG<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24552\"><a href=\"https:\/\/isend.co\/case\/casa-museu-eva-klabin\/\" class=\"elementor-item\" tabindex=\"-1\">Eva Klabin House Museum<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24553\"><a href=\"https:\/\/isend.co\/case\/disal\/\" class=\"elementor-item\" tabindex=\"-1\">Disal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24554\"><a href=\"https:\/\/isend.co\/case\/rodobens\/\" class=\"elementor-item\" tabindex=\"-1\">Rodobens<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-case menu-item-24555\"><a href=\"https:\/\/isend.co\/case\/america-futebol-clube-mg\/\" class=\"elementor-item\" tabindex=\"-1\">Am\u00e9rica Futebol Clube \/ MG<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24556\"><a href=\"https:\/\/isend.co\/cases\" class=\"elementor-item\" tabindex=\"-1\">+ Cases<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e13b31d e-con-full e-flex e-con e-child\" data-id=\"e13b31d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3c6637b e-con-full e-flex e-con e-child\" data-id=\"3c6637b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0f2f1da e-con-full e-flex e-con e-child\" data-id=\"0f2f1da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-dce-title-color=\"#FFFFFF\" class=\"elementor-element elementor-element-0ef6c27 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0ef6c27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case S.C. International<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1af8fe e-con-full e-flex e-con e-child\" data-id=\"f1af8fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e199603 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"e199603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isend.co\/en\/meet-isend\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">GET TO KNOW ISEND<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5084368 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"5084368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isend.co\/compre\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">BUY NOW<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e0a929 e-flex e-con-boxed e-con e-parent\" data-id=\"8e0a929\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c6403 elementor-widget elementor-widget-heading\" data-id=\"c7c6403\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sport Club Internacional is one of the largest Football Clubs in Brazil,\nwith more than 100 years of history, the club has more than 100 thousand members.\nCommunication gains complexity due to the diversity of contact types.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42ebb59 e-flex e-con-boxed e-con e-parent\" data-id=\"42ebb59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68476e4 elementor-widget elementor-widget-heading\" data-id=\"68476e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">needs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff78c69 e-flex e-con-boxed e-con e-parent\" data-id=\"ff78c69\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f8f0f9 elementor-widget elementor-widget-text-editor\" data-id=\"5f8f0f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sport Club Internacional came to Intelly with a big question: important companies such as Reebok, Banrisul, Nike, etc., wanted to carry out marketing actions by e-mail for the registration of club members. As the club did not have systems, nor its own infrastructure for these actions, it was failing to increase its revenues. <\/p><p>Another point to be improved were the communication actions by the club&#8217;s administration, especially in the days before the big games, with regard to communication of access to the stadium, flow of traffic routes, etc.<\/p><p>Another frequent problem was related to the increase in queues at the Member Service Center \u2013 CAS, especially on important game days, generating discomfort for everyone, as many members left it for the day of the game to pay the monthly fees.<\/p><p>Considering also that interest in club-related matters is often different among audiences, there was a need to carry out segmented submissions and to ensure that communication was completed successfully.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4aed5eb e-flex e-con-boxed e-con e-parent\" data-id=\"4aed5eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4ed801 elementor-widget elementor-widget-text-editor\" data-id=\"d4ed801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"white_font\">&#8220;Internacional has already integrated into the membership system<br>some features of iSend,<br>How to receive the debit statement in<br>account in the members&#8217; e-mail.&#8221;<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b0fb6 elementor-widget elementor-widget-heading\" data-id=\"17b0fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Marcus Prestes - Sport Club Internacional<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59cfd3a e-flex e-con-boxed e-con e-parent\" data-id=\"59cfd3a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c839ff elementor-widget elementor-widget-heading\" data-id=\"3c839ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ACTIONS TAKEN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22c8135 e-flex e-con-boxed e-con e-parent\" data-id=\"22c8135\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b86d2 elementor-widget elementor-widget-text-editor\" data-id=\"e9b86d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Segmentation of contacts from the club&#8217;s internal system, maintaining the integrity of the databases through connection via web-service of the iSend integration module.<br>Commercial marketing actions, made for Sport Club Internacional customers interested in relating to its database, carried out by interest group, through the message module.<br><br>Direct and assertive communication to the desired audience through segmentation carried out in the contacts module.<br><br>Availability of releases and official news from the club&#8217;s press office to a select mailing list of journalists from the main Brazilian and international outlets. Due to the ease of content creation through the news module, the department was able to have agility and standardization for creation, combined with the distribution of iSend and especially the possibility of monitoring reading, clicks and interests by the vehicles. <br><br>Availability, in an exclusive area for members, of the Inter Magazine, in digital format. A major awareness campaign was created to replace the printed magazine with the digital magazine, with the donation of lawn beds to the first 300 members who opted for the magazine. The project is being so successful that today there are more than 10,000 members who have opted for the digital magazine over the printed one. This is all thanks to iSend&#8217;s digital magazine module.   <br><br>Availability of the iSend tool for use by the club&#8217;s consulates, spread across all Brazilian states and several countries, to be able to communicate to their bases.<br><br>With the integration of the databases via the iSend integration module, it was possible to automate an important action for the club: the monthly sending of a statement for conference to the members. Assembled dynamically and without human intervention, the statement is sent to all members, informing all the movement that they have made in the club. <br><br>Commemorative dates are now made through the iSend card module. Every day several members receive a beautiful birthday card with a video of the club&#8217;s administrative team. A fully automated initiative by iSend. Special actions promoted by the Inter Museum, schedule of events, special dates are all carried out and distributed by the tool.   <br><br>And in particular, through the iSend monitoring module, the measurement of reading rates, analysis of the ideal frequency of submissions, monitoring of error returns and reasons for cancellations is carried out, so that the club can take correction actions in a timely manner, thus maintaining the adequacy of the frequency x relevance of the communication. Combined with the monitoring module, all work done with iSend is divided into cost centers for later monitoring by the financial department. <br><br>Another highlight is the integration of communication and marketing actions carried out by iSend with Google Analytics (the club&#8217;s website monitoring tool), thus making it possible to know the number of hits generated to the site through email actions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-618f116 e-flex e-con-boxed e-con e-parent\" data-id=\"618f116\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-369588d elementor-widget elementor-widget-heading\" data-id=\"369588d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FINDINGS<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d9eb56 e-con-full e-flex e-con e-child\" data-id=\"3d9eb56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc33231 elementor-widget elementor-widget-text-editor\" data-id=\"bc33231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>iSend enabled Sport Clube Internacional to segment a large bank of contacts, combined with the standardization of communication by the most diverse areas and departments of the club, integrating these areas into a single technology platform that generates and distributes varied content to its target audience, enabling the monitoring and correction of actions instantly. Many departments were positively impacted, obtaining gains in productivity, speed and satisfaction of the club&#8217;s biggest customer: its members. <\/p><p>With the growing use of iSend, new departments were trained and began to carry out their actions through the product: Inter Museum, Rede Colorada, Inter Store, etc. New actions are underway, such as sending SMS to members for important announcements on game days, sales of sponsorship spaces in the digital magazine, which will have more content than the printed magazine, among many other actions in planning. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa91f6d e-flex e-con-boxed e-con e-parent\" data-id=\"aa91f6d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0781a4e elementor-widget elementor-widget-heading\" data-id=\"0781a4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3751a99 e-flex e-con-boxed e-con e-parent\" data-id=\"3751a99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-652e924 elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"652e924\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;6&quot;,&quot;slides_to_scroll&quot;:&quot;6&quot;,&quot;navigation&quot;:&quot;dots&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Comunica\u00e7\u00e3o Digital\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"652e924\" data-elementor-lightbox-title=\"inter_rv_1\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjYyOTcsInVybCI6Imh0dHBzOlwvXC9pc2VuZC5jb1wvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAxNVwvMDdcL2ludGVyX3J2XzEuanBnIiwic2xpZGVzaG93IjoiNjUyZTkyNCJ9\" href=\"https:\/\/isend.co\/wp-content\/uploads\/2015\/07\/inter_rv_1.jpg\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/isend.co\/wp-content\/uploads\/2015\/07\/inter_rv_1.jpg\" alt=\"inter_rv_1\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"652e924\" data-elementor-lightbox-title=\"inter_rv_2\" 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\/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"652e924\" data-elementor-lightbox-title=\"inter 12\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTc0NTMsInVybCI6Imh0dHBzOlwvXC9pc2VuZC5jb1wvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAxNFwvMTJcL2ludGVyLTEyLmpwZyIsInNsaWRlc2hvdyI6IjY1MmU5MjQifQ%3D%3D\" href=\"https:\/\/isend.co\/wp-content\/uploads\/2014\/12\/inter-12.jpg\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/isend.co\/wp-content\/uploads\/2014\/12\/inter-12.jpg\" alt=\"inter 12\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"652e924\" data-elementor-lightbox-title=\"inter 9\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTc0NTEsInVybCI6Imh0dHBzOlwvXC9pc2VuZC5jb1wvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAxNFwvMTJcL2ludGVyLTkuanBnIiwic2xpZGVzaG93IjoiNjUyZTkyNCJ9\" href=\"https:\/\/isend.co\/wp-content\/uploads\/2014\/12\/inter-9.jpg\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/isend.co\/wp-content\/uploads\/2014\/12\/inter-9.jpg\" alt=\"inter 9\" \/><\/figure><\/a><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8946ea e-flex e-con-boxed e-con e-parent\" data-id=\"b8946ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51ea814 elementor-widget elementor-widget-heading\" data-id=\"51ea814\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ISEND TV<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfa288a e-flex e-con-boxed e-con e-parent\" data-id=\"bfa288a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-20072d9 e-con-full e-flex e-con e-child\" data-id=\"20072d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db1ff9f dce_masking-none elementor-widget elementor-widget-video\" data-id=\"db1ff9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/Y3qIJAueKQI&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00da753 e-con-full e-flex e-con e-child\" data-id=\"00da753\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1493379 dce_masking-none elementor-widget elementor-widget-video\" data-id=\"1493379\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/QfW_qTkYk5Y&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sport Club Internacional came to Intelly with a big question: important companies such as Reebok, Banrisul, Nike, etc., wanted to carry out marketing actions by e-mail for the registration of club members. As the club did not have systems, nor its own infrastructure for these actions, it was failing to increase its revenues. <\/p>\n<p>Another point to be improved were the communication actions by the club&#8217;s administration, especially in the days before the big games, with regard to communication of access to the stadium, flow of traffic routes, etc.<\/p>\n<p>Another frequent problem was related to the increase in queues at the Member Service Center \u2013 CAS, especially on important game days, generating discomfort for everyone, as many members left it for the day of the game to pay the monthly fees.<\/p>\n<p>Considering also that interest in club-related matters is often different among audiences, there was a need to carry out segmented submissions and to ensure that communication was completed successfully.<\/p>\n","protected":false},"author":1,"featured_media":19657,"parent":0,"template":"","format":"standard","meta":{"_acf_changed":false},"class_list":["post-29396","case","type-case","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/case\/29396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/case"}],"about":[{"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/types\/case"}],"author":[{"embeddable":true,"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/case\/29396\/revisions"}],"predecessor-version":[{"id":29397,"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/case\/29396\/revisions\/29397"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/media\/19657"}],"wp:attachment":[{"href":"https:\/\/isend.co\/en\/wp-json\/wp\/v2\/media?parent=29396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}