Automation

Increase your productivity with Multichannel Digital Marketing and Communication Automation

The automation of your communication and digital marketing has come to facilitate and impact the productivity of your team and your processes, innovating more and more in your multichannel relationship.

Are you looking for a multichannel automation that is simple and functional?

That doesn't require hours and hours of training for a single flow?

iSend Automation is very simple and very efficient. You can create from welcome flows in forms, to multiple flows according to the contact’s behavior, such as: sending an SMS after 3 days of an unopened email message and for the same message, when another contact clicks on a link, sending a second email. Simple flows, complex flows!! Everything the way you’re used to on iSend: EASY!

No more manual processes.

Create Relationship Rulers with iSend's automated actions.

That iSend is the most complete digital tool for Relationship Marketing you already knew, now with the automation of channels, you can do much more.
Your contact didn’t open your email message? Send an SMS. He viewed the SMS: I sent a unique Voice message.
Did your contact click on the [BUY] link in your email? Send a discount voucher by SMS.
Flows like this, you can easily build using iSend’s automated actions and letting it do the heavy lifting for you.

With Automations in iSend, you can schedule the sending of your messages according to the actions that the contact had in the sent message.

And this with varied options and according to the action. The automated action can be sent:

•Immediately
• On Date and Time X
• After X Minutes | Hours | Days | Weeks | Months
• After X Views

Further segment your contacts based on automated actions.

Automatically nurture new groups, taking these contacts to new levels either in the sales funnel or in the communication/relationship funnel.

For every action that occurs in your automation, regardless of channel, you can associate or move contacts to new groups and segments. A contact who clicked on a “Buy” link you can set for them to receive an SMS with a discount voucher and move to a new group of contacts “Interest in my product”.

Establish automated communication with your most engaged customers

For each channel in iSend (Email, SMS, VOICE…) you can create automation flows that will deliver the right message through the most appropriate channel for your target audience.

Easily automate your registrations!

That’s right, from the inclusion of a new contact in your forms, create automated welcome or even reward flows. With iSend’s automation, this becomes a very simple task.

Contact Group Automation

With the automation of iSend's Contact Groups, you make a change to the group, either by registering a new contact or performing an import (Manually or Integrated) and you can schedule actions with the E-mail, SMS and VOICE channels!!

• As soon as a new contact is registered in the Contact Group [VIP Customers], automatically send a voice message with the audio of the Commercial Director, welcoming you!
• Imported a new contact base to the Contact Group [Suppliers], how about an automated email, 2 days later for all contacts?
• Has your CRM system run a sales routine and sent the contact to iSend? How about sending an SMS with a discount coupon?

Have the really complete statistics of your Automation at hand

Go beyond simple indicators of the number of opens and clicks. iSend’s automations statistics detail everything that has happened in your automation and across your various channels.

Systems Integration with Automation!!

Digital Transformation has profoundly impacted many segments.

Increasingly and with greater speed, we need to innovate and evolve our business models and processes to impact, at less cost and more productivity, our customers, our associates, and our target audience.

Be at the forefront of innovation in your industry.

The iSend Multichannel Communication and Marketing Automation, together with the integration of systems (Web-Services) came to facilitate and impact the changes that digital transformation has been causing throughout the production chain.

Automate your processes and your relationship rules throughout your chain, from your ERP, from your CRM to all communication processes, with integrations together with automations you have no more limits!! Talk to our Team and we will design incredible solutions together.

Advantages of Automation

iSend’s automation in multichannel digital communication and marketing was not created to replace people or professionals, quite the contrary, we want these professionals to focus on the strategic, the business, engagement, content generation, sales processes, integration of conversion strategies and leaving our technology to do the heavy lifting. The word here is: Automate to get productivity out of your team, increasing the consistency and efficiency of your communication. The more you work on your automation, the more important human involvement will be and the less frequent.

Leave routine, repetitive, daily tasks to automation and focus your efforts on the “Core Business” of your business, department, and strategy.

Advantages

Increased Productivity: Teams more focused on tasks that deliver more results for the business and less on repetitive tasks.

Increased Reliability: With fewer human interventions, we are less likely to insert errors into processes, resulting in fewer problems.

High Performance of Actions: with well-automated flows, communication and marketing strategies present more consistent results.

High-Performance Relationship Rules: The multichannel automation possibilities that iSend offers make possible an extensive range of communications that together create incredible relationship rules.

Challenges

Scope: Automation is not synonymous with intelligence. Building precarious automation processes will result in weak or even wrong actions.

Cost: Creating efficient solutions requires professionals who have a strategic vision and are focused on conversion so as not to automate what was already being done wrong.

People: Herein lies the great advantage of automation and likewise a great challenge. Professionals with the vision to automate processes that achieve exceptional results.